Terms & Conditions

Last Updated: April 17, 2026

1. Agreement to Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and SIJING ("Company," "we," "us," or "our") regarding your use of our website and services.

By accessing our website or placing an order, you agree to these Terms.

2. Eligibility

You must be at least 18 years old to use our Services.

3. Product Information

We aim to provide accurate product descriptions, images, and pricing. However:

  • Minor differences may occur (e.g., packaging or color)
  • We reserve the right to update product details at any time

All prices are listed in USD unless otherwise stated.

4. Orders & Payment

4.1 Order Acceptance

All orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order.

4.2 Payment

Payment must be completed at checkout.

We accept:

  • Credit/Debit cards
  • PayPal
  • Other payment methods shown at checkout

4.3 Order Cancellation

We may cancel orders due to:

  • Payment issues
  • Suspected fraud
  • Pricing errors
  • Product unavailability

5. Shipping & Delivery

5.1 Shipping

We ship worldwide using reliable carriers.
Shipping costs and delivery times are shown at checkout.

5.2 Delivery Responsibility

Once shipped, SIJING is not responsible for:

  • Shipping delays
  • Customs clearance
  • Lost or stolen packages after delivery

5.3 Customs & Duties

International customers are responsible for:

  • Import taxes
  • Duties
  • Customs fees

6. Returns, Refunds & Exchanges

6.1 Return Policy

We accept returns within 30 days of delivery, provided that:

  • The item is unused
  • The item is in its original packaging
  • The item is in resellable condition

⚠️ Important Notice (Hygiene Policy)

For hygiene and safety reasons, the following items are non-returnable:

  • Any product that has been used or operated
  • Items not in original condition
  • Detergent tablets and consumable products

6.2 Refunds

  • Refunds are issued after inspection
  • Processing time: 7–10 business days
  • Refunds are returned to the original payment method

👉 Shipping fees are non-refundable

6.3 Return Shipping

  • Customers are responsible for return shipping
  • If the item is defective or incorrect, we cover the return

6.4 Exchanges

Exchanges are only available for defective or damaged items.

6.5 Damaged or Incorrect Items

If your item arrives damaged or incorrect:

  • Contact us within 7 days
  • Provide photos or videos

We will arrange a replacement or refund.

7. Intellectual Property

All website content (logos, images, text, design) belongs to SIJING and may not be used without permission.

8. Limitation of Liability

To the fullest extent permitted by law, SIJING is not liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Misuse of products

9. Indemnification

You agree to indemnify SIJING against any claims arising from:

  • Misuse of the website
  • Violation of these Terms

10. Governing Law

These Terms are governed by applicable international commercial laws.

11. Changes to Terms

We may update these Terms at any time.
Changes will be posted on this page.

12. Contact Information

For any questions, please contact:

SIJING
📧 sijingcare@outlook.com